Now you can get detailed performance statistics for a specific SMS message via API, including KPIs and percentages, with optional grouping by message or sender. You can also include metadata such as sender name, UTM parameters, and sent date. This enables more precise tracking of SMS campaign effectiveness.
You can now access performance metrics for an individual Web Push message through the API, with options to group results by message or website and filter by website. The endpoint also supports returning message details such as name, UTM parameters, sent date, and website information. This helps you analyze Web Push campaigns at a detailed level.
You can now retrieve detailed performance metrics for a specific sent email message via API, including KPIs and percentages, with optional grouping by domain, domain family, or IP. The endpoint also lets you include message metadata such as subject, UTM parameters, and sent date. This allows for more granular analysis of individual campaign results outside the platform.
Now you can export data from selected report tables to Excel in Email, SMS, Web push, Website insights, and Recommendations summary reports. This allows you to work with the data outside the platform.
Live preview in the popup wizard now functions correctly after reloading the summary tab.
You can now exclude specific customer segments when sending web push newsletters, and see a breakdown of how many recipients are excluded. This helps you target only relevant audiences for each campaign.
Now you can exclude selected customer segments when sending SMS newsletters and view how many recipients are excluded from the campaign. This lets you focus your messages on the most relevant groups.
The complementary recommendation mode now has an updated label and description that accurately reflect its purpose and logic.
Searching API logs by request body now works correctly and provides clear instructions for single-line searches.
Generating a live preview in confirmation messages no longer results in an error.
You can now obtain consolidated email channel metrics via API, grouped by message, date, month, domain, domain family, IP, or message type with optional filters. This makes it possible to compare email performance and revenue across operational and marketing traffic.
Now you can search API logs using text from the request body, making it easier to locate specific calls or troubleshoot issues.
You can now exclude specific segments and inactive customers when sending email newsletters and see a clear breakdown of excluded recipients in the campaign wizard and summary. This helps you target only relevant and engaged audiences for each campaign.
You can now retrieve aggregated Web Push performance metrics via API, grouped by date, month, website, message, or message type and filtered by key attributes. This allows you to analyze delivery, engagement, and revenue for Web Push campaigns across different breakdowns.
Now you can access summarized SMS channel KPIs through a dedicated API endpoint, with grouping by date, month, sender, gateway, message, or message type. This enables quick reporting on SMS delivery and engagement for any selected period or filter.
Segments now include the order status for more precise targeting based on order states. All orders are also reflected in Customer 360 metrics such as last order date and LTV.
Now you can export the data from the Bounces report table directly to Excel for further analysis outside the platform.
The system now automatically applies the most relevant default sorting to each grid, so you see key information first without manual adjustments.
You can now use new helper methods to easily insert product recommendations, cart contents, abandoned browse products, and price drop items into emails, pop-ups, and banners using Razor syntax. This lets you personalize marketing content with standardized product data without complex setup.
The Revenue option is now correctly available in the A/B test winner selection dropdown.
Now you can send SMS campaigns using the Sales.lv (NESS Solutions) gateway as an additional sending option.
You can now retrieve the exact date and time of each consent status change through the Customers API, making it possible to synchronize detailed consent history with external systems.
Segments using the current cart restriction no longer include empty carts.
Now you can require subscribers to confirm their consent on a landing page after clicking the confirmation link in a double opt-in email, reducing the risk of bot-driven signups. This option is managed in settings.
Forms now allow full submission testing during preview, including confirmation messages and scenario triggers.
The default banner template in the code editor has been refreshed to match current standards and requirements.
Previews now show SMS links with the short domain, matching the actual message sent to recipients.
The default pop-up template has been updated to reflect the latest design requirements.
The Website insight report grid now displays as expected.
You can now export customers from any segment via API and specify which fields to include, such as system fields, custom attributes, or consents. The export runs as a background job and provides a download link when complete. For more details, see: https://help.expertsender.com/ecdp/customer-export-from-segment/
The system now detects and tracks links in SMS content even if they do not start with http or https.
You can now use templates when creating double opt-in confirmation messages, reducing setup time for recurring campaigns.
Now you can set how many days after a click should count toward order attribution for each channel, instead of only attributing conversions within the same session. This lets you match attribution logic to your business cycle and reporting needs. The setting is available per Unit in the Attribution tab of general settings.
The system now provides a ready-to-use default template when creating new confirmation messages in both Unlayer and Code editor, reducing setup time.
Replacing an image with a new file of the same name now updates the image as expected.
A new Terms & Conditions mode in email messages lets you send newsletters without linking them to any specific consent. This mode skips all consent-related sections and unsubscribe options, and messages sent this way are tracked separately in billing under Terms & conditions sends. To enable this feature, please contact your account manager.
You can now copy individual sections between confirmation and reminder messages in the double opt-in wizard, making it faster to reuse content or settings.
Web push double opt-in prompts now enforce assigning Allow or Deny actions to buttons, preventing incomplete setups.
You can now add up to two reminders to confirmation messages in the double opt-in process, manage all related messages from a single wizard, and configure delays between sends. The grid and reports have been updated to show reminders alongside confirmation messages, and you can preview, edit, or copy content across all message types. This gives you more control over the opt-in flow and follow-up strategy.
You can now choose to hide banners, popups, and forms on either mobile or desktop devices directly from the Behaviour tab. This allows you to target content more precisely based on screen size.