Skip to content

Get rejected subscribers

ImportToListRejected collection allows retrieving a list of subscribers that were rejected during an import for various reasons. Executing a GET request on this collection will return the data in CSV format. This is the same information that can be retrieved manually through Reports->Imports page in ExpertSender Panel application.

Request data format

Request URL parameters:

Element/attributeTypeNotes
apiKeystringYour API key, required for authentication. Required.
idintegerID of import to list task. ID can be obtained while scheduling the task.

Example URL:

https://api.esv2.com/v2/Api/ImportToListRejected?apiKey=YOUR_API_KEY_HERE&id=123

Response

The response from this method is always data in CSV format, rather than XML, because the amount of data returned can be substantial.

CSV response minimizes overheads and allows for seamless integration with third party code/systems.

Response content type is “text/csv”. Returned data contains a header with column names in the first row.

CSV output is formatted using following settings:

  • Field separator: comma (,)
  • Quoting character: (“)
  • Escape character: (“)
  • Encoding: UTF-8

CSV response columns:

NameTypeNotes
ValuestringValue (e.g. email address, phone number) that was rejected.
ProblemstringReason why email was rejected. See below for all possible reasons.

Problem types (one of those will be in Problem column in CSV):

NameDescription
Conflicting Custom Subscriber IDCustom Subscriber ID conflicted with existing subscribers.
Conflicting Emailemail address conflicted with existing subscribers.
Conflicting Phonephone number conflicted with existing subscribers.
Country/Region blacklistedvalue was rejected because its dialing prefix was present on a local blacklist.
Domain blacklistedvalue was rejected because its domain is present on blacklist.
Domain rejectedvalue was rejected because its domain is present on global blacklist.
Duplicated Custom Subscriber IDCustom Subscriber ID was duplicated in the import.
Duplicated Emailemail was duplicated in the import.
Duplicated Phonephone number was duplicated in the import.
Email blacklistedemail was rejected because it was present on a local blacklist.
Email rejectedvalue was rejected using internal rule. It usually means that subscriber either does not exist or issued spam complaints.
Empty Custom Subscriber IDCustom Subscriber ID was empty
Empty emailemail address was empty
Empty phone numberphone number was empty
Entries skipped because of selected import typevalue was skipped because it did not fit the import criteria.
Invalidstring is not valid (wrong formatting etc).
Invalid Custom Subscriber IDstring is not a valid Custom Subscriber ID
Invalid email addressstring is not a valid email address
Invalid phone numberstring is not a valid phone number
Opted outsubscriber previously unsubscribed from the list (only during imports with AllowImportingUnsubscribed option set to false).
Parsing errorline of imported file is corrupted and could not be parsed.
Phone blacklistedphone was rejected because it was present on a local blacklist
Phone rejectedphone was rejected because it was present on a global blacklist
Skipped due to no value of a required custom fieldself-explanatory.
Skipped Emailvalue was skipped because it was not found on the list (in ReplaceOnly and UpdateOnly mode) or because it it already existed on a list (in AddOnly mode).
Skipped Phonevalue was skipped because it was not found on the list (in ReplaceOnly and UpdateOnly mode) or because it it already existed on a list (in AddOnly mode)

Examples

Request:

GET http://api.esv2.com/v2/Api/ImportToListRejected?apiKey=test_api_key1&id=287 HTTP/1.1
Accept-Encoding: gzip,deflate
Host: api.esv2.com
Connection: Keep-Alive
User-Agent: Apache-HttpClient/4.1.1 (java 1.5)

OK response:

HTTP/1.1 200 OK
Cache-Control: private
Content-Type: text/csv; charset=utf-8
Server: Microsoft-IIS/7.5
X-AspNetMvc-Version: 5.1
X-AspNet-Version: 4.0.30319
Set-Cookie: TEMP_DATA=27aa335a-4ef6-49c0-af32-d143691fa14b; path=/
X-Powered-By: ASP.NET
Date: Tue, 24 Jun 2014 10:47:38 GMT
Content-Length: 31336

Value,Problem
invalid1.@domain.com,Invalid email address
123invalid678,Invalid phone number
blacklisted@domain.com,Email blacklisted
username@blacklisted.com,Domain blacklisted
48506089829,Skipped Phone

...
On this page
To top